Merchant Services in Charleston, SC
Electronic Merchant Systems wants to help you succeed with your business in Charleston, SC, by offering you modern and efficient merchant services. You’ll have access to a payment system that will simplify the process of handling transactions. Whether you own a restaurant, retail store, or other type of business that regularly takes payments from customers, our services can keep your operations running smoothly.
We take the time to address all our customers’ needs and treat everyone in a friendly and professional manner. Some of the other attributes we’re sure you’ll appreciate include our:
- Highly dependable staff
- More than 27 years of experience
- A+ rating with the Better Business Bureau
If you’re looking for a more effective way to process payments, the merchant services provided by Electronic Merchant Systems could prove to be your best option. We aim to give everyone quality customer service every time we deal with them. If you’re in the Charleston area, call us today.
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EMS has been an incredible team to work with, I would highly recommend them. Their professionalism and response time is always on point, even willing to go above and beyond on the weekend. They create a relationship with their clients and are so attentive to our company needs.
They have the best rates and free paper too. We have been with them for 10 years.
Was wanting to talk to someone about switching card processing services, but WAY too much overselling when attempted. Got "cold call" from Tammy, was able to quickly and efficiently get information emailed, best deal up front (been dealing/negotiating with different merchant systems for 20 years, didnt need schooling). She got me info quickly, Miek Werner followed up with any other questions, installer was VERY professional and efficient, no interruption to daily business. Highly recommend!
I highly recommend EMS to use for any business' credit card processing needs. Mike and Ronnie have been extremely helpful when it came to changing over processors to being very accessible if any little thing comes up. It's nice knowing if you need help with your machine, or have a glitch in something, these guys are right there when you need them. Whether it be over the phone, or physically come to the business, the customer service from this company is top notch.
I had some issues about the rate increase but after I spoke with them they fix it and got it back straight thanks
Our company has used EMS for years and our service Rep Ronnie Petersen is the primary reason we have stayed with EMS. Ronnie knows everything about how to trouble shoot equipment, makes sure we have the most current programs, and even assisted with sales service follow up for a new account which was beyond his service duties. Follow up and response time is immediate. I would absolutely recommend EMS to anyone needing to process credit cards for their business.
We have been doing business with EMS for almost 2 years now & they have always been very helpful. They provide us with the best service. An example of their 5 star service is when Hurricane Matthew came thru our credit card machine died so we called them & told them issue & the next day Ronnie came by & installed our new credit card machine. It is great having them local. We are very happy with our relationship & would definitely recommend EMS.
E.M.S. provided us with undivided, personalized attention as our business grew. Providing instructions on the personal equipment and inventory tools; the entire staff was dedicated to give us the most bang for our buck! Please consider using Electronic Merchant Systems for all of your electronic "Point of Sale" needs. ~ Michael Powers
I would recommend EMS.
I was having problems with my account and called in to talk with someone. I got Mike on the phone and he was great. My problem was resolved by the next day. He called and text me continually to keep me updated on what was going on. He was awesome. I appreciate him treating me like my problem was truly important.
FAST service! They go above and beyond for their clients. I was running low on paper and Ronnie came within 20-30 min of my phone call! I will be ordering ahead of time the next time, but it's great to know they had my back! The free paper and delivery service is amazing.
Good install ....could work on their communication a little bit. Overall good experience.
Electronic Merchant Systems has earned our business because, not just their rates and ease of working with them, but because of their honest approach, attention to detail and 24x7 customer service. We tried other organizations, but now that we're with EMS, we won't be going anywhere else. Oh, and did I mention they saved us a lot of money! Seriously, they are super people, who have been in Charleston for more than a decade, they are local, and they care - and a member of the BBB. We highly recommend you give them a chance to earn your business. They earned ours.
Great local customer service, always address any problems quickly and effectively. Would recommend them for CC processing.
One of my customers had a Point Of Sale system Crash, killing the computer and the Hard drive. There was no Backup available for data restore. The previous Credit Card Processing Company was no longer in business, and therefore had no Technical support at all. We called Mike Werner, and within 2 hours, he had the customer back online, processing credit cards. Great Guy, Great Support team. Would recommend highly, and will be recommending him and his team to all my customers...
Company is upfront and honest. If you have an issue they will work with you to resolve it. If you are a new entrepreneur or grizzled veteran business owner they will help you out.
EMS is the best...by far!
We interviewed many companies before we selected Electronic Merchant Systems. We chose them because, in order, customer service and commitment to excellence, savings of more than $150 a month, and their ability to serve our needs any time of the day or night. In addition, they wanted to know about our business and how they could best help us. They cared...period! They are also very "in tune" to what's coming down the pike in the credit card business. I highly recommend anyone looking for a partner for your credit card processing to give them an opportunity to show what they can do for you like they did for us!
- A+ Rating With the BBB